Privacy Policy
Trademark Strategy ("we", "us") helps founders build authority, funnels and sales systems. This policy explains what personal information we collect through trademarkstrategy.io and authority.trademarkstrategy.io, why we collect it, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
- Application details: your name, email address, mobile number, and your answers about your business (what you sell, revenue range, where you feel stuck, advertising readiness and why you want help now).
- Booking details: when you book a call, the scheduling provider (Calendly) collects your name, email, the time you choose and any notes you add.
- Technical information: device and browser type, pages visited, referring source and campaign tags, collected through cookies, pixels and analytics tools.
- Communications: messages you send us and your replies to emails or texts.
How we use it
- To review your application and decide whether we are likely to be a good fit.
- To schedule and run your call, and to send reminders and follow-up messages about it.
- To send you useful information about our work, where you have agreed to receive it. You can opt out of marketing at any time.
- To measure and improve our website and our advertising, including showing relevant ads on third-party platforms.
- To meet legal and accounting obligations and to protect against misuse.
Text messages
If you tick the box to receive text messages, we will text you about your application and any call you book, and we may send follow-up messages. Message and data rates may apply. Reply STOP at any time to opt out. Consent to texts is not a condition of applying.
Who we share it with
We share information only with service providers that help us run the business, under appropriate confidentiality terms. These include scheduling (Calendly), our customer relationship management and messaging systems (GoHighLevel), email and SMS delivery providers, website hosting (Vercel), analytics, and advertising platforms such as Meta and Google. Some of these providers store data outside Australia, including in the United States. We do not sell your personal information.
Cookies and advertising
We use cookies and similar technologies, including advertising pixels, to understand how people use our sites and to measure our advertising. You can control cookies in your browser settings and opt out of personalised ads through the settings of the platforms you use.
Keeping it safe and how long we keep it
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it for as long as it is needed for the purposes above or as the law requires, and then delete or de-identify it.
Your rights
You can ask to access the personal information we hold about you, to correct it, or to have it deleted. You can also ask us to stop contacting you. Email us at hello@tomclosing.com and we will respond within a reasonable time. If you are unhappy with how we handle a request, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.